This is strictly an Online Sale Only. All sample gown sales are final. No Refund, No Exchange. No change of mind. Please read carefully before you place a purchase. We clean and check conditions before we post. The condition of most gowns is nearly new. Contact Us with your name and mobile number by email info@helenconstance.com , SMS or call with questions during business hours, M: 0424393818. We are happy to assist over the phone. We endeavour to get back to you within 48 hours. If you have trouble purchasing, call us to pay over the phone or arrange a bank transfer, and we will post your dream gown after payment is cleared!